Payment
Paypal or bank transfer only.
Delivery
I’ll ship within 1-3 days of receipt of the money, depending on what day I receive the order. I try not to work on the weekends and the post office is only open Monday to Friday.
I live in NSW, Australia and deliver by mail, unless you live near Foxground in which case you can pick up your goods. Prices within Australia are for ordinary mail. I also offer an Express Post option. Inside Australia all parcels have a tracking number, but letters (necklaces and collars) do not, so let me know if you want your necklace or collar sent by registered mail.
Since February 22nd 2016, all shipping to places outside of Australia, except for New Zealand, are registered so they have a tracking number. Once they reach your country, they get a different number, so you will have to check with your local post to find out what it is. If you are in New Zealand and want your parcel registered, please let me know.
Australia post is very reliable though. Goods should arrive in the USA within two weeks, three at the most, and in Europe within three weeks.
Refund policy
Sorry, no refunds. It’s not like they won’t fit or anything. I can’t be responsible for damage during shipping either, unless it’s due to insufficient packaging. But I’ll pack them up so well that that shouldn’t be an issue. If you have a problem, please talk to me. I’m a reasonable person and dedicated to doing the right thing by everyone.
